Consultrio L.L.C. FZE, operating under the trade name Sovera Global (“Company”, “we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit soveraglobal.com (“Website”) or use our services.

Registered Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE. License Number: 2531729.

2. Information We Collect

Information you provide directly:

Full name, email address, and company name (via our quote form)
Phone number (when provided for communication)
Passport copies and identity documents (for KYC/due diligence purposes)
Proof of address documentation
Business plans and corporate documentation
Any other information you provide during the onboarding process

Information collected automatically:

IP address, browser type, device information
Pages visited, time spent on pages, referring URLs
Cookies and similar tracking technologies (see our Cookie Policy)

Information from third parties:

Payment transaction data from Stripe (we do not store your full card details)

3. How We Use Your Information

To process your quote requests and provide our corporate formation services
To communicate with you regarding your orders, inquiries, and service updates
To process payments via Stripe
To comply with legal and regulatory obligations, including KYC and anti-money laundering requirements
To improve our Website and services
To send you service-related communications
To analyze Website usage through analytics tools

4. Third-Party Service Providers

We share your personal information with the following categories of third-party service providers who process data on our behalf:

Stripe (payment processing) — processes payment card details securely
Google Analytics (website analytics) — collects anonymized usage data
Make.com (workflow automation) — processes quote form data to trigger email and CRM entries
Notion (client relationship management) — stores deal and client information for service delivery
Calendly (appointment scheduling) — processes name and email for booking consultations

We do not sell your personal information to any third party.

5. Data Retention

Quote and transaction records: retained for 7 years for accounting and regulatory purposes
KYC documents: retained as required by applicable anti-money laundering regulations
Website analytics data: retained for 26 months
Communication records: retained for 3 years after last contact

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled entirely by Stripe, which is PCI-DSS compliant. We do not store your full payment card details on our systems.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right of access: request a copy of the personal data we hold about you
Right to rectification: request correction of inaccurate data
Right to erasure: request deletion of your data (subject to legal retention requirements)
Right to restrict processing: request limitation of how we use your data
Right to data portability: receive your data in a structured format
Right to object: object to processing based on legitimate interests

To exercise any of these rights, please contact us at contact@soveraglobal.com. We will respond to your request within 30 days.

8. International Data Transfers

Your data may be processed in jurisdictions outside the UAE, including by our third-party service providers. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

Consultrio L.L.C. FZE (trading as Sovera Global)
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: contact@soveraglobal.com
WhatsApp: +44 73 9308 7523

Terms & Conditions Privacy Policy Refund Policy Cookie Policy contact@soveraglobal.com WhatsApp